Definition of Personal Information
At Hitachi High-Technologies (Shanghai) International Trading Co., Ltd (hereafter referred as HHT), personal information indicates information that identifies, or is capable of identifying, a specific individual by means of information corresponding to any of the following including the individual's name, date of birth, age, ID number, symbols or other mark, picture or recording and other information (including those information which can only use together with other data to identify the personal identity). Personal information includes not only the identifying information but also the information of displaying fact, judgment or evaluation, the information of personal health, finance, job or position, etc. HHT will follow the below mentioned privacy protection policy to protect and manage the information with out utmost efforts.
Scope of application
This "Privacy Policy document" establishes how the personal information of customers is handled at HHT
Personal Information Protection Policy of HHT China
- Collecting, Using and Providing Personal Information
Bearing in mind that in the course of its business activity, HHT is entrusted with information about customers, we have established management structures tailored to operational status in order to protect personal information, and we handle the collection, use and provision of personal information appropriately and according to prescribed regulations
- Compliance with Laws and Ordinances and Standards
When handling personal information, HHT complies with laws and ordinances and other standards applicable to personal information protection. In addition, we have produced and adhere to HHT rules for the management of personal information protection that conform to these laws and ordinances and other standards.
- Implementing Security Measures
In order to ensure the accuracy and security of personal information, HHT conforms to various regulations regarding information security, manages access to personal information, limits methods of carrying out personal information, implements measures to prevent illegal access from outside, and works to prevent the loss, destruction, falsification and leakage of personal information.
- Respect for the rights of the person involved with the personal information
With regard to personal information, when the person involved requests HHT to disclose, correct or delete information, or refuses its use or submission, we will respond in good faith and with respect for the rights of the person involved with the personal information
- Decisions on Rules for Personal Information Protection Management and Continuous Improvement
HHT implements recognition of the importance of personal information protection among executives and employees, deciding on rules for personal information protection in order to safeguard and appropriately use personal information. In addition, we maintain and continuously improve the rules.
Purpose of Using Personal Information and Provision to Third Parties
- Regarding to the main business of HHT motor and machinery components, information communication machinery components, electronic components manufacturing and information services, HHT uses personal information only within the scope necessary to achieve the following aims. We suggest you visit the website explanation of each business department at the same time, because HHT businesses are becoming more diversified.
a) Fulfilling a contract concluded between the customer and HHT
b) Contacting the customer for appointments and negotiations
c) Providing after-sale services for products
d) Sending out information about events and new products
e) Providing membership services
f) Matters concerning stocks
g) Responses to inquiries
h) Questionnaire-based analysis to improve products and services
i) Providing relevant personal information to the subsidiary company of HHT Group, when HHT undertakes business activities in collaboration with the subsidiary company.
- HTT does not provide the personal information of a customer to a third party without obtaining the agreement of the customer in advance. However, exceptions apply in the event of any of the following:
a) Matters based on laws and ordinances;
b)It is difficult to obtain the agreement of the customer when necessary in order to protect human life, body or property；
c)It is difficult to obtain the agreement of the customer, in particular, when necessary in order to improve public health or to further the sound development of children；
d) Obtaining the agreement of the customer carries the risk of impeding official duties when necessary to cooperate with an organ of the state, local public bodies or any person entrusted with the execution of duties as determined in laws and ordinances；
e) Being entrusted with the handling of personal information within the scope necessary to achieve the purpose of use；
f) Providing personal information following a handover of the business due to a merger or other reasons.
- In case of joint business activities with companies affiliated with Hitachi, HHT may provide personal information of customers including name, workplace or home address, telephone number, fax number, e-mail address etc. to the HHT affiliated companies as necessary. In this case, the personal information of customers will be provided in print or electronic media. Further, the customer may request HHT to stop the provision of personal information to the HHT affiliated companies.
- When the customers call HHT, we will record the conversation to ensure a correct reply.
Usage of Cookies and Web Beacons
Cookies *1 or web beacons (clear GIFs)*2are used on some HHT websites in order to make our websites more user-friendly for customers.
By changing the settings on the web browser, the customer may refuse to accept cookies or display a warning message when a cookie is accepted. For details, please refer to the instructions for your browser of choice. The customer may also refuse web beacons by refusing to accept cookies.
However, please be aware that all or some of the services provided on HHT websites may be unavailable in case of refusing to accept cookies!
Glossary
- Cookie
Cookie refers to information exchanged between the web server managing a website and the customer's web browser. Cookies may be stored as files on the hard disk of the customer's computer.
By using cookies, the web server can record what pages on a website were viewed on a specific computer. However, HHT cannot pinpoint or identify the customer unless the customer enters their own personal information on the website.
- Web Beacon
Web Beacon refers to a technology that works with cookies to understand how many times a customer has accessed a specific page. However, HHT cannot pinpoint or identify the customer unless the customer enters their own personal information when accepting cookies.
